Policies

• NO RESERVATION FEE
• NO CLEANING FEE
• NO UPCHARGE FOR EXTRA GUESTS
• AFFORDABLE AND CONVENIENT

We try to accommodate our guests as much as possible. Therefore some of our cabins are pet friendly.

We charge the same fee whether there are two guests or six. Please respect the posted maximum number of people each cabin can accommodate. If the maximum guest limit is violated we will sadly require all guests to vacate the cabin with no refund.

We provide linens, hand soap, bath soap, and necessary paper products. Guests should get charcoal briquets to cook outside.

You must be 21 years of age or older to make a reservation.

When the reservation is made a $100 deposit is required. This deposit will go toward your total rental fee.

The balance is due 30 days before your reserved date. If you are making a reservation less than 30 days prior to your arrival, the whole balance is due when reservations are made.

We have a minimum night requirement, two nights generally, three nights on most holidays.

Our check-in is 4:00 p.m. and check-out is 11:00 a.m.

There are no refunds due to weather conditions. While this is not normally an issue, please be prepared for possible weather conditions. 4-wheel drive is recommended for Mountain View and Almost Heaven in the winter.

Cancellation Policy: If you cancel your reservation more than 30 days prior to your arrival date, you will receive a full refund minus a $100 cancellation fee. We do not reschedule cancellations without a cancellation fee. If the cancellation occurs less than 30 days from arrival date, we won't reschedule at all.

If you cancel less than 30 days prior to your arrival date, we will make every effort to re-rent the cabin for the dates you reserved.

If we re-rent all the dates you reserved, you will get a full refund minus cancellation fee. If we are able to re-rent a portion of the dates you reserved, you will receive a partial refund.

If we are unable to re-rent any of the dates you reserved, you will not receive any refund. Again, we will do our best to re-rent our cabins as we prefer to have our cabins occupied, not vacant.

Trip insurance is available at www.insuremytrip.com. We have no affiliation with this company but if you think you may need to cancel your reservation trip insurance can provide you some peace of mind at a relatively low cost. We are a "mom and pop", please don't ask us to make a financial sacrifice because you cannot make your trip. When you reserve a cabin it is reflected on our availability calendars as such.

We do not "switch" reservation dates. If you make a reservation and then can't fulfill it, switching the reservation to a later date is not an option. We have to treat the reservation as a cancellation.

NO HOUSE PARTIES OF ANY KIND - If guests are found to be having a party in any of our cabins everyone will be required to vacate the premises. No refunds will be given.

FINANCIAL RESPONSIBILITY - The registered rentor is responsible for all damages or missing items caused by his/her group. Damages include extra or excessive cleaning upon your departure. Any theft, vandalism, or evidence of drug use will be photographed and reported to the police and possibly followed by litigation. Any guests that we are forced to evict will forfeit all money paid and no credits will be issued. Please know that we are a small "mom and pop" and work very hard at our business. We personally inspect our cabins before our guests arrive and after they leave. Damage to our properties is not taken lightly. We understand that innocent accidents do happen. However anyone who maliciously damages one of our cabins deserves to be pursued relentlessly for compensation, and will be. We have been blessed with many many wonderful guests, this warning and promise is for a very tiny minority of potential guests who don't respect the rest of us.

It is also agreed that we the cabin owners, and our company T&T Property Management L.L.C. will not be responsible for accidents or injury to guests while on the cabin premises. By reserving one of our cabins it is agreed that all guests of the registered rentor are expressly assuming the risk of any harm arising from their use of the premises or others who they invite to use the premises.

We are not responsible for lost or stolen items during your stay.

FIREPLACES - Fireplaces are shut down from April 15 through October 1. We provide firewood but not fire starter or kindling.

CHILDREN - Children are welcome at our cabins but should be supervised at all times. Some of our cabins have decks that are 20 feet off the ground, children should be supervised at all times when on decks. "Children should not use hot tubs. They are more susceptible to dehydration and they may be sensitive to hot tub chemicals. Hot tubs are for adult use only". Cover should be kept on hot tub at all times when an adult is not using the hot tub. Covers should not be leaned on or stepped on. Hot tub covers cost a minimum of $300, guests assume responsibility for damaged covers.

PET POLICY - We are dog lovers and we are happy to provide some of our cabins for other dog owners. We highly recommend you bring a crate to leave your dog in when you are not at the cabin. Many seemingly calm dogs will freak out if left alone in a strange place. We have had numerous dog owners who have been unpleasantly surprised at the amount of damage their pet did while they were away from the cabin. It can get very expensive! The pet owner is financially responsible for any damage caused by the pet.

In addition extra cleaning fees will be charged for excessive pet hair left in the cabin. Each of our cabins has a vacuum cleaner so if your dog sheds a lot please vacuum before you leave. Dogs are NOT allowed on the furniture. You are also responsible for cleaning up dog droppings in the yard. We are committed to making sure that our cabins show no signs of having had a dog inside them. Many of our guests don't bring pets and don't want to stay in a cabin where pet signs are visible. If your pet does any damage we will fix it and you will be charged. PLEASE be careful with your pet.

The pet fee is $35 for one dog and $50 for two. This fee does not cover damages or excessive cleaning caused by pets. No more than two are allowed. If a guest brings a dog without letting us know in advance the guest will be evicted from the cabin with no refund. If you are not sure which cabins are pet friendly please ask us. Sorry, no large dogs such as Pit Bulls, German Shepherds, Rottweilers, or Dobermans. NO CATS ALLOWED!!!!!

Our most important policy is your satisfaction, please let us know if you have any questions or concerns regarding our policies.